Terms of Service
Last updated: 2026-10-11
1. Acceptance of Terms
By downloading, installing or using the DogStreak application ("App"), you agree to these terms of service ("Terms"). If you do not accept these terms, please do not use the App. We may update these terms from time to time, and your continued use of the App after such changes constitutes your acceptance of the updated terms.
2. Description of Service
DogStreak is a mobile application designed for dog owners who are active in dog sports. The app offers features to:
- Log and track training results and competition results
- View statistics, graphs and progress over time
- Manage multiple dogs and careers in different sports
- Use training tools such as digital clicker, sound tools and calendar
- Participate in the community and see other users' results
- View and compare results on leaderboards
- Lay and follow GPS tracks together with your dog using the tracking tool
3. Account and Registration
3.1 Account Requirements
To use the App, you must create an account. You must be at least 13 years old to create an account. If you are between 13 and 18 years old, you must have permission from a parent or guardian.
3.2 Account Security
You are responsible for keeping your login credentials secure and confidential. You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use of your account.
3.3 Personal Account
Your account is personal and may not be shared with or transferred to other persons. Each user must have their own account. Sharing accounts may result in suspension or permanent removal of the account.
3.4 Accurate Information
You agree to provide truthful, accurate and complete information when registering and to keep this information updated.
4. Free Trial, Free Version and Premium
4.1 Free Trial
DogStreak offers a three (3) month free trial for all new users. During the trial period, all Premium features are available without restriction. No credit card is required to start the trial, and the trial does not automatically convert into a paid subscription.
4.2 Free Version
When the trial period has ended, or when a Premium subscription has ended, you continue to use DogStreak in the free version at no cost. The free version includes:
- Train – training logging with statistics and graphs
- Compete – logging of competition results, points and placements
- Community features and leaderboards
- One (1) active dog with unlimited careers
4.3 Active Dog in the Free Version
In the free version you can add several dogs, but only one dog at a time can be active. The careers in Train and Compete for dogs that are not active are locked and cannot be opened until the dog is made the active dog or you start a Premium subscription. If you have several dogs, you must choose an active dog before you can open a career. Your first choice of active dog is free; after that, the active dog can be changed once (1) per month. Results for all dogs are still shown in the community features.
4.4 Premium
Premium is a paid subscription that gives access to all features of the app. In addition to what is included in the free version, Premium includes:
- Multiple dogs – access to all your dogs and their careers at the same time
- All tools, including the Dog Coach, tracking and course maps
- Exercise analysis
- Documents – upload of result protocols and course maps
4.5 Your Data When Moving to the Free Version
Data you have registered is kept when you move to the free version. Content that belongs to features not included in the free version, such as tracks in the tracking tool, or to dogs that are not active is not accessible while the feature or dog is locked, but becomes available again if you start a Premium subscription or, for dogs, change the active dog.
4.6 Payment and Renewal
Premium is billed monthly or annually according to the selected plan. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Payment is made via App Store or Google Play.
4.7 Cancellation
You can cancel your subscription at any time via the settings in App Store or Google Play. Upon cancellation, you retain access to Premium until the end of the paid period. After that, you continue in the free version.
4.8 Refunds
Refunds are handled by Apple App Store or Google Play according to their respective refund policies.
5. User Content
5.1 Ownership
You retain all rights to the content you create and upload in the App, including text, images and results ("User Content").
5.2 License to Us
By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, display and store such content for the purpose of providing and improving the service.
5.3 Responsibility for Content
You are solely responsible for the content you upload. You warrant that you have all necessary rights to the content you upload and that it does not infringe any third party's rights.
5.4 Truthful Results
All training and competition results you record in the App must be truthful and accurate. Intentionally recording false or misleading results is a violation of these terms and may result in warning, restriction of features, or permanent suspension from the service.
6. Rules of Use
You agree not to:
- Use the App for illegal purposes
- Upload content that is offensive, abusive, threatening or harmful
- Attempt to gain unauthorized access to the App's systems or other users' accounts
- Use automated systems to create false results or data
- Manipulate leaderboards or other community functionality
- Copy, modify or distribute the App or its content
- Decompile, reverse engineer or attempt to extract the source code
- Use the App in a way that could damage, disable or overload the service
7. Intellectual Property Rights
The App and all its content, features and design (excluding User Content) are owned by DogStreak or our licensors and are protected by copyright, trademarks and other intellectual property rights. You may not use our trademarks without our written consent.
8. Limitation of Liability
The App is provided "as is" without any warranties, express or implied. We do not guarantee that the App will be error-free, secure or available without interruption.
To the extent permitted by law, DogStreak is not liable for any indirect, incidental, special or consequential damages arising from your use of the App. Our total liability is limited to the amount you have paid for the service in the past 12 months.
9. Indemnification
You agree to hold DogStreak harmless from all claims, losses, damages, liabilities and costs (including reasonable attorney's fees) arising from your use of the App, your User Content or your breach of these Terms.
10. Suspension and Termination
We reserve the right to suspend or terminate your account if you violate these Terms or upon suspicion of fraud or abuse. Upon suspension or termination, you will lose access to your account and all associated content.
11. Changes to the Service
We may at any time modify, update or discontinue the App or any of its features. We will make reasonable efforts to notify you of significant changes in advance.
12. Third Party Services
The App may contain links to or integrations with third party services. We are not responsible for such services and your use of them is governed by their respective terms.
13. Applicable Law and Disputes
These Terms are governed by Swedish law. Any disputes arising in connection with these Terms shall first be resolved through negotiation. If the parties cannot reach an agreement, the dispute shall be settled by Swedish courts.
14. Miscellaneous
If any part of these Terms is found to be invalid or unenforceable, the remaining parts shall continue to apply. Our failure to enforce any right under these Terms does not constitute a waiver of that right.
15. AI Assistant (Hundcoachen)
15.1 About the Feature
The App includes an AI-powered chat assistant called "Hundcoachen" that helps you with questions about training, competition, rules and other topics related to dog sports. Hundcoachen is powered by a third-party AI service provider.
15.2 Scope
Hundcoachen is specialized in dog sports and is instructed to answer only questions within this domain. Questions outside the scope of dog sports may be declined or answered incompletely.
15.3 No Guarantees of Accuracy
Responses from Hundcoachen are generated automatically by an AI model and may be inaccurate, incomplete, misleading or outdated. The responses do not constitute professional advice and are not a substitute for consultation with a veterinarian, instructor, judge, club or other qualified person. You are solely responsible for how you interpret and apply the information, and you should always verify important information against official sources (such as the rulebooks of the relevant sport federations).
15.4 Saved History
Your conversations with Hundcoachen are saved so that you can view your own history in the App. Only you have access to your own conversations; other users cannot see them. See our Privacy Policy for more information about how your messages are processed and stored.
15.5 Reporting and Moderation
If you receive a response that you consider inaccurate, inappropriate or harmful, you can report it directly in the chat. Reported responses are immediately hidden from you and may be reviewed by us in order to improve the service and prevent misuse. We reserve the right to take action against accounts that repeatedly generate or attempt to elicit harmful content, including warnings, restriction of the AI feature, or suspension.
15.6 Prohibited Use
Hundcoachen has built-in safeguards to prevent inappropriate responses. You agree not to use Hundcoachen to:
- Discuss topics unrelated to dog sports or attempt to bypass the assistant's topic restrictions
- Generate illegal, harmful, hateful, sexual, abusive, threatening, discriminatory or otherwise inappropriate content
- Attempt to manipulate, jailbreak or bypass the safety controls built into the service, for example through prompt injection or hidden instructions
- Request advice that violates the law, animal welfare regulations, or the rules of official dog sport organizations
- Use automated tools, scripts or bots to submit messages or overload the service
15.7 Third-Party AI Provider (OpenAI)
In order to deliver Hundcoachen, we transmit your messages to OpenAI for processing. OpenAI is bound by agreements that restrict their use of your messages to providing the service on our behalf, and your messages are not used to train OpenAI's models. Nevertheless, do not send personal data or sensitive information that you do not wish to share.
15.8 Limitation of Liability for AI Responses
DogStreak is not responsible for decisions, actions or damages resulting from your reliance on responses from Hundcoachen. The feature is provided "as is" and may be modified, restricted or discontinued at any time without prior notice.
16. Location and Tracking Tool
The App includes a tracking tool that uses your device's location (GPS) so you can lay tracks and follow them together with your dog. Location is only accessed while you actively use this tool. See our Privacy Policy for details on how location data is processed.
You are responsible for using the tracking tool safely and lawfully, including following applicable local laws and access rights and obtaining any necessary permission from landowners before laying or following a track. GPS accuracy depends on your device and external conditions and cannot be guaranteed; you should not rely on it in situations where inaccuracy could cause harm.
17. Contact
If you have questions about these terms of service, contact us:
- Email: support@dogstreak.com
- Website: www.dogstreak.com